Best Digital Airport Services Marketplace
The digital marketplace that brings airport services together for travellers to compare and book in one place.
What this award recognises
This award judges the marketplace model itself: a platform that lists and sells services from multiple providers, such as lounges, transfers or fast track, through one storefront, rather than a single-service provider selling only its own access.
What the jury looks at
- The range of services and providers listed
- How clearly each listing's terms, price and provider are shown
- The checkout and confirmation experience
- How disputes or refunds across multiple providers are handled
- Growth and transaction volume
These points sit alongside the ten general judging areas.
Evidence that helps
- Screenshots of the marketplace listing and checkout flow
- Number of providers and services listed
- Transaction volume for the entry period
- Customer satisfaction or review data
- How provider quality is checked before listing
Who should enter
Digital marketplaces and aggregator platforms selling airport services from multiple providers. Read how an entry moves from application to winner before you start.